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Terms of Use

These terms explain the conditions that apply when you access or use the Ubuntu Orthopaedic & Spine Hospital website.

Effective date 2 August 2026

On this page
Using this websiteMedical information and emergenciesAppointment requestsContent and intellectual propertyThird-party services and linksAccuracy and availabilityGoverning law and updatesContact us
01

Using this website

This website provides general information about the hospital, its focused care areas, services, facilities, and ways to contact us. By continuing to use the website, you agree to these terms.

  • Use the website only for lawful purposes.
  • Do not attempt to interfere with its security, availability, or operation.
  • Do not submit false, misleading, abusive, or unlawful information through any form.
02

Medical information and emergencies

Website content is provided for general information and does not replace an examination, diagnosis, treatment plan, or advice from a qualified healthcare professional.

The website is not an emergency service. If you need urgent medical support, call the hospital directly or contact the appropriate emergency service.

03

Appointment requests

Submitting an appointment request does not create a confirmed appointment or a clinician-patient relationship. An appointment is confirmed only when the hospital contacts you and agrees the date, time, and service.

You are responsible for providing accurate contact and appointment information so the hospital can respond appropriately.

04

Content and intellectual property

Unless otherwise stated, the hospital owns or is authorised to use the website design, branding, written content, and other materials. You may view and print reasonable extracts for personal, non-commercial use.

Clinical and stock imagery may be used under separate public-domain or open licences. Those materials remain subject to the terms attached to their original source where applicable.

05

Third-party services and links

The website may link to maps, messaging services, email providers, social platforms, or other third-party services. Their availability, content, and privacy practices are controlled by their respective providers, not by the hospital.

06

Accuracy and availability

We aim to keep website information accurate and available, but services, clinicians, visiting arrangements, contact details, and other information may change. Please contact the hospital to confirm information that is important to your care or visit.

To the extent permitted by Ghanaian law, the hospital is not responsible for loss arising solely from website interruption, technical failure, or reliance on general website information instead of professional advice.

07

Governing law and updates

These terms are governed by the laws of the Republic of Ghana. We may update them when the website, hospital services, or legal requirements change. The effective date above identifies the current version.

08

Contact us

Questions about these terms can be sent to info@ubuntuhospital.com or raised by calling +233 20 143 4000.

Ubuntu Orthopaedic and Spine Hospital logo

Specialist orthopaedic and spine care delivered in a modern facility designed around confident recovery.

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Contact

+233 20 143 4000+233 54 990 5216info@ubuntuhospital.com

Mantukwa, Sunyani, Ghana

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